Effective date: August 1, 2026
Hawaiian Movers Inc (“Hawaiian Movers,” “we,” “us,” or “our”) operates hawaiianmovers.com and provides container shipping, freight forwarding, vehicle transport, and household moving services to and from Hawaii, Guam, and the U.S. mainland. This policy explains what personal information we collect, why we collect it, who we share it with, and what choices you have.
Information We Collect
Information you provide
- Contact details: your name, email address, phone number, and mailing address.
- Shipment details: origin and destination addresses, requested dates, a description of the goods being shipped, declared value, container size, and vehicle details such as make, model, year, and VIN.
- Billing information: processed through our payment provider. We do not store full payment card numbers on our systems.
- Correspondence: messages you send through our quote request form, contact form, email, or phone.
Information collected automatically
- IP address, browser type, device type, and operating system.
- Pages viewed, referring URL, and time spent on the site.
- Information collected through cookies and similar technologies.
How We Use Your Information
- Prepare quotes, rate estimates, and booking confirmations.
- Schedule, book, and track your shipment.
- Coordinate with ocean carriers, truckers, port agents, and customs brokers.
- Prepare shipping documentation, including bills of lading and required customs or agricultural inspection forms.
- Invoice you and process payment.
- Respond to questions and provide customer support.
- Meet legal, tax, and transportation recordkeeping requirements.
- Detect and prevent fraud, spam, and abuse of our website.
- Improve our website and services.
When We Share Your Information
Arranging a shipment necessarily involves sharing your information with the parties who handle it. We may share information with:
- Ocean carriers and vessel operators transporting your cargo.
- Trucking, drayage, and delivery companies handling pickup and final delivery.
- Port terminals, warehouses, and storage facilities.
- Customs brokers and government agencies, including U.S. Customs and Border Protection, the USDA, and Hawaii Department of Agriculture inspection programs where required.
- Insurance providers, if you purchase cargo coverage through us.
- Payment processors for billing.
- Service providers that support our business, such as website hosting, analytics, and customer management tools.
- Legal and regulatory recipients when we are required to disclose information by law, subpoena, or court order, or to protect our rights.
We do not sell your personal information.
Cookies and Analytics
We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. Our site currently uses:
- Google Analytics for aggregate traffic and usage reporting.
- ClickCease for advertising click fraud detection.
- CleanTalk for spam filtering on our forms.
- Trustindex to display customer reviews.
Most browsers let you refuse or delete cookies through their settings. You can opt out of Google Analytics using the browser add-on available from Google. Blocking cookies may affect how parts of the site function.
How Long We Keep Your Information
We keep shipment and transaction records for as long as required by applicable transportation, customs, and tax recordkeeping rules, and for a reasonable period afterward to handle claims and disputes. Quote requests that do not become bookings, and marketing contact details, are kept until you ask us to remove them or you unsubscribe.
Your Privacy Rights
California residents. Under the California Consumer Privacy Act, as amended, you have the right to know what personal information we collect and how we use it, to request a copy of it, to request correction or deletion, and to not be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.
Other states. Residents of states with comparable privacy laws may have similar rights to access, correct, or delete their information.
To exercise any of these rights, email info@hawaiianmovers.com or call +1 800 671-0924. We may need to verify your identity before responding.
Security
We use reasonable administrative and technical safeguards, including encrypted connections to our website, to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Links to Other Sites
Our site may link to carrier tracking tools, government resources, or partner websites. We are not responsible for the privacy practices or content of sites we do not operate.
Children’s Privacy
Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The effective date at the top of this page shows when it was last revised. Material changes will be posted on this page.
Contact Us
Hawaiian Movers Inc
7442 Loma Verde Ave
Canoga Park, CA 91303
Phone: +1 800 671-0924
Email: info@hawaiianmovers.com
